
6 May 2026
Credibility is built on relationships
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
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24 January 2024

At the presentation ceremony of Kia Puāwai, from left, Linda Norris (PAC operations manager), Sandri Killian (HR business partner), Hinetu Kallon Nikora, Selena Batt (regional support manager - screening services) and Justin Butcher.
We're thrilled to announce Hinetu Kallon Nikora, a patient service representative in our Patient Access Centre (PAC), as the inaugural recipient of Kia Puāwai, Pinnacle’s Māori Education Fund.
This $5,000 scholarship supports kaimahi Māori in pursuing further education that aligns with Te Whare Tapa Whā – a holistic view of wellbeing, honours Te Tiriti o Waitangi, and supports Pinnacle’s commitment to developing a diverse and thriving healthcare workforce.
"Pinnacle recognises the existing health disparities in Aotearoa New Zealand and is committed to empowering and supporting the growth of our Māori workforce, both within our organisation and beyond. Kia Puāwai is something we can provide to help achieve this,” says Pinnacle Kaiwhakatere (CEO) Justin Butcher.
Now in her second year of a Bachelor of Health Science (major in Poutu-maro Biomedical Sciences) at the University of Waikato, addressing health disparities within Māori communities and making a difference in Māori health and wellbeing is deeply personal for Hinetu.
"Seeing my own whānau battle diabetes, heart conditions, and hereditary issues are motivators for me to want to do what I can to improve health outcomes and make a difference. I want to use my studies in clinical research to explore how modern medicine and hauora practices can work together to tackle these growing chronic and hereditary conditions.”
While clinical research is Hinetu’s main focus, developing her pharmacy skills gives her another way to support people facing these challenges.
“My goal is to bridge the gap between modern medicine and hauora practices, finding innovative ways to combat long-term chronic issues like diabetes and support whānau with hereditary conditions.”
We congratulate Hinetu on her well-deserved scholarship and wish her all the best in her studies!

6 May 2026
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
Read more
29 April 2026
Investing in Māori and Pasifika health workforce development help address persistent health disparities.
Read more
23 April 2026
Fresh thinking, new ideas and challenge can be healthy. But primary care is too important to be reduced to branding, slogans, or simplistic claims.
Read more