Who we are, what we stand for, and how we work with general practices across our region. People, purpose, and a genuine commitment to health and wellbeing for all.
Pinnacle partners with Practice Plus to provide same day virtual after-hours GP appointments for enrolled patients, as an extension of our regular medical centre team.
In this section we share clinical and practice operations updates from Pinnacle and the wider health sector. Use the search box and filters to help find what you’re looking for.
From July 2026, capitation payments will reflect updated re-weighting factors agreed through the PSAAP funding offer, better aligning funding with patient need. Practices will continue to receive remittance advice through the Practice Portal, however demographic breakdowns will no longer be included in the capitation spreadsheet. If you have questions about your monthly capitation payments or require further detail about your capitation dataset, please contact the Practice Support team.
A new free online course from Te Whatu Ora Health New Zealand is available to help health professionals better support new staff, graduates and students as they join the workforce and settle into their roles. Tuakana-Teina: He Ara Kitea, He Ara Ora – Making the way clear, supporting new staff to thrive is suitable for both clinical and non-clinical staff. It explores tuakana-teina principles, interprofessional collaboration and practical ways to create positive workplace experiences.
Winter often sees childhood immunisation appointments postponed because tamariki have a mild illness or whānau are concerned about spending time in waiting rooms with other unwell people. Te Whatu ora Health New Zealand is reminding practices that a mild illness, such as a cough, cold or low-grade fever, is usually not a reason to delay immunisation. Read more and access the downloadable flyer here.
General practices no longer need to undertake breast screening recalls for eligible patients. Invitations and recalls are now managed centrally through Te Puna. Please continue encouraging eligible patients to attend screening and refer patients with breast symptoms for diagnostic assessment.
Te Whatu ora Health New Zealand has issued a public health advisory following the detection of HPAI H5N1 in migratory wild birds in southern Australia. While the risk to New Zealand remains low, the advisory outlines testing criteria, notification requirements and key actions for healthcare professionals.
Te Whatu Ora Health NZ will conduct two webinar sessions on information sharing and security awareness. Information sharing occurs every day across Aotearoa New Zealand's health system to support continuity of care, safe care, wellbeing, public health, service delivery, planning, and improvement. Because health information is sensitive, it must be shared lawfully, appropriately, and with safeguards that protect privacy, security, dignity, and trust. This webinar provides an overview of these key concepts involved in safe health information sharing.
Researchers from the University of Waikato are seeking primary, community, and rural nurses who worked in Tairāwhiti during Cyclone Hale and/or Cyclone Gabrielle to share their experiences. The study aims to better understand the challenges, adaptations, and supports that helped nurses continue caring for their communities in the aftermath of these events.