Implementation tools Incorporating AI technologies into your practice requires careful planning. Our resources provide guidance on setting up and managing GenAI tools, including information on best practice, risk mitigation strategies, and a summary checklist for those in practice management looking to set up GenAI within their practice. GenAI guidance Guidance resources offers best practice considerations, risk mitigation strategies, as well as guidelines for integrating GenAI into your practice, including: simple explanations a glossary of terms summary of the regulatory framework for AI in Aotearoa New Zealand discussion on the potential medicolegal considerations opportunities and benefits of using AI risks and mitigations when using AI guided steps for introducing generative AI in your practice. Checklist – the essentials for setting up AI View the guidance document linked below. GenAI setup check list: The essentials This checklist covers the essentials to consider when looking to implement GenAI within your practice, ensuring a smooth setup, compliant use, data privacy and patient consent. View the document linked below. Privacy and consent Patient consent and privacy standards are essential aspects that must be considered when using AI within your workflows. Patients should be fully informed about how their data will be used and protected to ensure they are giving true informed consent. The following resources will assist with ensuring your practice's use of AI complies with legal standards and respects patient rights. Links to Privacy Impact Assessments (from other PHO’s, Nabla). Link to Pinnacle Nabla Privacy Impact Assessment . Links to Privacy Commission . Example of verbal consent dialogue (view the document linked below). Patient information resources The following resource pack provides information for your patients and has been designed to help them make informed decisions regarding their consent for the use of AI in their care. Recognising that each practice will implement AI differently, we've provided these resources as a starting point. They are editable, allowing you to customise them to best reflect your specific use. Once these resources are tailored to your practice, we recommend reviewing them regularly. AI patient poster for waiting room (linked below). Policy and documentation These resources are intended to assist you in developing your own comprehensive GenAI policies and procedures for your practice. With GenAI already integrated into many systems, such as Outlook, Microsoft Teams, and Adobe, it is essential practices have a governance document, such as a GenAI policy, in place. Chat GPT and GEN AI Policy This Pinnacle Generative AI Policy is an example of what a GenAI policy could look like in practice. This can be adapted to suit your practice’s needs. (Linked below.) Patient Enrolment Form with AI clause An updated patient enrolment form with an AI clause added to the Health Information Privacy Statement. This is a vital step for future enrolments and part of the layered approach to consent from your patients. (Linked below.)
Generative AI (GenAI), an emerging and continuously evolving technology, brings with it new possibilities as well as significant challenges.
Pinnacle recognises a number of our practices are using GenAI tools. On this page we aim to support practices with guidance and resources to navigate the complexities associated with AI.
GenAI is a rapidly evolving field, we encourage practices to regularly review the risks and adapt processes.
We acknowledge Wellsouth Primary Health Network and the AI in primary care working group for allowing Pinnacle MHN to use these resources.