
6 May 2026
Credibility is built on relationships
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
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16 July 2024

From left, Namulauulu Lale Ieremia – K’aute Pasifika Chair, Leaupepe Rachel Drent – K’aute Pasifika CEO, Amit Prasad – Pinnacle Chair, Justin Butcher – Pinnacle CEO.
This week we are announcing a strategic partnership between Pinnacle Incorporated and K'aute Pasifika, forming a new venture named Fatu Lalaga. This collaboration marks a significant step forward in our shared commitment to provide excellent and equitable healthcare for Pacific, Māori, and priority populations.
The new venture, Fatu Lalaga, has acquired Hamilton East Medical Centre, an established practice in Hamilton. This acquisition will allow us to explore different practice models while leveraging Pinnacle's expertise and K'aute Pasifika's focus on cultural responsiveness and equity. While Fatu Lalaga operates independently, it strengthens Pinnacle’s position in advocating for accessible and culturally responsive healthcare. This ultimately strengthens the support we can offer to all our practices within our network.
Read the full media release below.
K'aute Pasifika and Pinnacle Incorporated are excited to announce a strategic partnership, forming a new venture named Fatu Lalaga. This collaboration marks a significant milestone for K'aute Pasifika's expansion into general practice ownership, with the new venture Fatu Lalaga acquiring Hamilton East Medical Centre (HEMC).
“Through the acquisition of HEMC, Fatu Lalaga is supporting the ongoing delivery of clinical excellence and high-quality healthcare. This aligns with K’aute Pasifika’s pursuit of equity and excellence for all as the benefits from HEMC will also support our charitable objectives,” said Leaupepe Rachel Drent, K’aute Pasifika CEO.
A provider of holistic wellbeing services, the joint venture enhances the sustainability of K’aute Pasifika. The partnership enables both partners to leverage each other's strengths – Pinnacle’s leadership in the primary care space and K’aute Pasifika’s leadership in cultural responsiveness and equity.
“HEMC was selected for its established commitment to quality primary care, making it an ideal first practice for Fatu Lalaga. This partnership allows us to explore different practice models while learning from HEMC’s team,” said Justin Butcher, Pinnacle CEO. “It's important to emphasise this partnership ensures a smooth continuity of care for HEMC’s patients; their dedicated GP team, staff, and the high-quality care they provide will not change. Additionally, partnering with K’aute Pasifika strengthens relationships and improves access to health for Māori and priority populations – a shared goal.”
K’aute Pasifika and Pinnacle share a deep commitment to uplifting the health and wellbeing of Pacific people.
“Our organisations have a shared understanding that health needs to be responsive to the needs of the community and this can vary across communities. This starts with an understanding that health alone will not deliver wellbeing,” says Drent. “We’re excited to work together to optimise our combined strengths.”
This joint venture is a demonstration of the partners’ commitment to excellent, equitable, accessible healthcare for Pacific, Māori, and priority populations, and builds on years of collaboration in supporting Pacific families’ health and wellbeing needs.

6 May 2026
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
Read more
29 April 2026
Investing in Māori and Pasifika health workforce development help address persistent health disparities.
Read more
16 April 2026