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Credibility is built on relationships
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
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19 September 2018

Last week was Te Wiki o Te Reo Māori (Māori Language Week). Heath Te Aroha is embracing te reo in a big way. We had a chat with practice manager Dwayne Stewart about this impressive effort.
"We started off small, with pronunciation of single words and learning their meanings. Over the course of the last few months this has become whole sentences and phrases.
Dr Keegan Edwardson, the driving force behind the project, has time put into his template each week to be able to prepare for the te reo focused Monday morning huddle. We have also split the practice into two teams - creating a bit of healthy competition!
This part of our week is now 'set in stone' and we will continue to develop and evolve. The motivation for it was our collective realisation more could be done to improve Māori engagement and ultimately outcomes. This is part of our practice development plan this year.
The team has responded really well and are enjoying the learning. It has been really good to see everyone's confidence grow each week."

6 May 2026
Justin Butcher writes about what it actually takes to make progress in rural primary care, and why trust, experience and relationships are at the centre.
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